No. We are a digital aggregator and facilitator. We provide the secure connection to verified third-party payment gateways. Your actual transaction happens on the licensed provider’s secure server, not on our platform.

For your security, sensitive financial data should only be handled by licensed financial institutions. Our role is to act as a "secure bridge," directing you to the official, encrypted environment of a trusted payment partner to ensure your data stays safe.

Never. Since you enter your payment information only after being redirected to our partner’s PCI-DSS compliant platform, we never see, collect, or store your private financial details.

Since the funds are handled by the third-party gateway, you should contact their support team or the merchant directly using the Transaction ID provided in your confirmation email. However, our team is available to help you identify which provider you were connected to if you need assistance.

Refunds are managed by the merchant or the third-party payment provider that processed the transaction. Because Raziq Brothers Trading does not hold or manage your funds, we cannot issue refunds directly. Please refer to the refund policy of the specific gateway used.